Privacy policy
Last updated: September 5, 2026
At My Crochet Stitches, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit My Crochet Stitches, purchase our digital crochet patterns, contact us, or otherwise interact with our website and services.
This policy may apply to customers and visitors in different countries, including the United States, Canada, the United Kingdom, and the European Union.
1. Information We Collect
Depending on how you interact with our website and services, we may collect information such as:
- Name
- Email address
- Billing and transaction information
- Order and purchase details
- Customer support communications
- Information you voluntarily provide to us
We may also automatically collect certain technical information when you visit or interact with our website, including:
- IP address
- Browser and device information
- Website activity and interactions
- Referring pages or websites
- Approximate location
- Cookie and similar technology data
Payment and transaction information may be processed directly by Gumroad or other payment providers involved in completing your purchase.
2. How We Use Your Information
We may use your information to:
- Process and fulfill digital orders
- Provide access to purchased digital products
- Send order confirmations and important service-related communications
- Respond to questions and provide customer support
- Operate, maintain, and improve our website
- Understand how visitors interact with our website
- Detect and prevent fraud, misuse, or security issues
- Measure the effectiveness of our marketing and advertising
- Comply with applicable legal and regulatory obligations
3. How We Share Information
We do not sell your personal information.
We may share or make information available to third-party service providers when necessary to operate our website, process purchases, deliver our digital products, analyze website performance, or support our marketing activities.
These providers may include:
- Shopify for our online store and website infrastructure
- Gumroad for checkout, payment processing, order processing, and digital product delivery
- Email and customer communication services
- Analytics providers
- Advertising and marketing platforms, including Google and Meta, where applicable
- Other service providers necessary to operate and secure our website and services
These third parties may process information according to their own privacy policies and applicable laws.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Provide essential website functionality
- Remember preferences and shopping activity
- Improve website performance and user experience
- Understand website traffic and visitor behavior
- Measure advertising and campaign performance
- Support relevant marketing and advertising activities
Depending on your location, you may be provided with options to manage your cookie and privacy preferences.
You may also be able to control or disable certain cookies through your browser settings. Disabling some cookies may affect certain website features or functionality.
5. Advertising and Analytics
We may use analytics and advertising services, including services provided by Google and Meta, to understand website activity, measure campaign performance, and improve our marketing.
These services may use cookies, pixels, or similar technologies to collect information about interactions with our website.
Where required by applicable law, advertising or analytics technologies are used subject to appropriate consent or privacy choices.
6. Data Security
We take reasonable administrative and technical measures to help protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the internet or electronic storage is completely secure, and absolute security cannot be guaranteed.
7. Your Privacy Rights
Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information.
These may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request information about how your data is used or shared
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Opt out of certain marketing communications
The specific rights available to you depend on the laws applicable in your jurisdiction.
To submit a privacy request, contact us at:
We may need to verify your identity before processing certain requests.
8. Digital Products and Orders
My Crochet Stitches sells digital crochet patterns and related digital content. No physical product is shipped unless expressly stated otherwise.
Purchases are completed through Gumroad checkout, which may process payment and transaction information necessary to complete your order and provide access to your digital purchase.
Information associated with your purchase may be used to:
- Process your transaction
- Provide access to your digital purchase
- Send order-related communications
- Provide customer support
- Maintain appropriate transaction records
- Help prevent fraud or misuse
- Comply with applicable legal obligations
9. Children's Privacy
Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children under 13.
If you believe that a child has provided personal information to us, please contact us so we can review the situation and take appropriate action.
10. International Data Transfers
Because we use third-party service providers and serve customers internationally, personal information may be processed or stored in countries other than the country in which you live.
Where required by applicable law, appropriate safeguards may apply to international transfers of personal information.
11. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business and transaction records, resolve disputes, comply with legal obligations, and enforce our agreements.
Retention periods may vary depending on the type of information and the purpose for which it is processed.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, business practices, technologies, or applicable legal requirements.
When changes are made, we will update the “Last updated” date at the top of this page.
13. Contact Us
For privacy questions, requests concerning your personal information, or other privacy-related inquiries, contact us:
My Crochet Stitches
Email: contact@mycrochetstitches.com
Website: mycrochetstitches.com