Privacy policy

Last updated: November 17, 2025

This Privacy Policy explains how My Crochet Stitches (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit 🌐 www.mycrochetstitches.com, make a purchase, or interact with our services.
This policy applies to customers worldwide, including the United States, Europe, Canada, and other regions.

1. Information We Collect

We collect personal information you provide directly, including:

  • Name
  • Email address
  • Billing information
  • Order details
  • Messages sent to customer support

We also automatically collect data through cookies and analytics tools, such as:

  • IP address
  • Device information
  • Browsing behavior
  • Approximate location

2. How We Use Your Information

We use your personal information to:

  • Process and deliver your digital orders
  • Send order confirmations and essential updates
  • Provide customer support
  • Improve website performance and user experience
  • Prevent fraud and ensure secure checkout
  • Comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers necessary to operate our business, including:

  • Shopify (website hosting and e-commerce infrastructure)
  • Payment processors (such as PayPal or Gumroad Checkout)
  • Email delivery services
  • Analytics and marketing tools

Each provider receives only the data required to perform their role.

4. Cookies and Tracking Technologies

We use cookies to:

  • Enable essential website functions
  • Maintain your shopping cart
  • Improve navigation and user experience
  • Analyze website traffic

You may disable cookies through your browser settings at any time.

5. Data Security

We use industry-standard security measures to protect your personal information.
However, no online system is completely secure, and we cannot guarantee absolute protection.

6. Your Rights (Depending on Your Country or State of Residence)

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold
  • Request deletion of your information
  • Correct inaccurate data
  • Opt out of certain data processing or marketing

Regions such as the United States, the European Union (GDPR), the United Kingdom, and Canada may grant additional privacy rights.

To exercise these rights, contact us at:
📧 contact@mycrochetstitches.com

7. Children’s Privacy

Our website is not intended for children under 13.
We do not knowingly collect personal information from minors.

8. Digital Products

When you purchase digital eBooks or PDF crochet patterns, your email address is used exclusively to:

  • Deliver your files
  • Send important order-related messages

9. International Data Transfers

As we serve customers globally, your information may be processed in various countries.
All service providers must follow reasonable and appropriate privacy and security standards.

10. Contact

For privacy questions, data requests, or general inquiries, contact us at:
📧 contact@mycrochetstitches.com
🌐 www.mycrochetstitches.com