Shipping policy
At My Crochet Stitches, all products are digital crochet eBooks and PDF patterns.
Because we only sell digital goods, no physical items are shipped.
1. Digital Delivery
Once your order is completed, your digital files are delivered:
- Immediately on the confirmation page
- Via an automatic email sent to your inbox
Delivery time: Instant or within a few minutes.
If you do not receive your files, please check your Spam/Junk folder or verify that your email address is correct.
For assistance, contact us at:
📧contact@mycrochetstitches.com
2. No Physical Shipping
We do not ship physical products.
There are no shipping fees, no delivery delays, and no customs charges.
3. Download Issues
If you experience any issue accessing your files, we will:
- Resend your download links
- Help you retrieve your order
- Provide alternative access if needed
We guarantee that you will receive the digital products you purchased.
4. Incorrect Email Address
If you entered an incorrect email during checkout, contact us at:
📧 contact@mycrochetstitches.com
We can locate your order and resend your files.
5. Refunds
Because our products are digital and instantly accessible, all sales are final.
Refer to our Refund Policy for details.
6. Contact
For any delivery-related questions:
📧 contact@mycrochetstitches.com